Return & Refund Policy

We want you to love your purchase from ZINORA.

1. Returns

You can request a return within 5–7 days of delivery.

2. Eligibility

Items must be:

  • Unused and unworn
  • In original packaging
  • With tags intact

3. Non-Returnable Items

  • Customized products
  • Sale items (if applicable)

4. Refunds

Once approved:

  • Refunds are processed within 5–7 business days
  • Amount will be credited to the original payment method

5. Exchange

We offer exchanges subject to product availability.

To initiate a return, email: returns@zinora.com